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The disc's region isn't identical with that of the Xbox.How to Fix Xbox One Won't Play DVD, Blu-ray, and Game Discs? Let's cut to the chase and see how to fix the original Xbox One, Xbox One X, and Xbox One S not reading disc issue. The causes can be simply classified to the DVD disc itself, the Xbox One console problems, and the disc player you use. Why Xbox won't read disc? There could be many reasons for that your Xbox One won't read all or some discs. Xbox makes a grinding noise when you insert a disc or when playing it.Xbox can play game discs but can't play DVDs, CDs, or Blu-ray discs.Xbox requires you to insert a disc when a disc is already inserted.Some discs can play on Xbox but others can't.Here are some of the most common scenarios: However, many users still have trouble to have the discs read by the Xbox One. In our recent post " can Xbox One play DVDs", we have discussed how to play DVDs on Xbox One with or without a disc drive.

Allow to air dry before reassembling the drive.Why Xbox One (X/S) Won't Read DVD/Blu-ray/Game Discs? How to Fix?Ĭheck the reasons and fixes for Xbox One, Xbox One X, and Xbox One S not reading DVDs, Blu-rays, and game discs issue.

Dampen a cotton or foam swab in 91%+ isopropyl alcohol.

X Research source More commonly, dust or grime is causing issues, in which case you can clean it: Minor scratches shouldn't cause problems, but deep scratches could require professional treatment. X Research source Continue disassembly until the entire, round drive and surrounding areas are visible. Some game console faceplates can be removed using pressure from your fingers, but do not apply force unless a guide to your specific model recommends this.

Disassemble the drive using a screwdriver.

If you're prepared to take the risk, follow these steps: If your device is still under warranty, be aware that this will likely void any chance of getting a replacement or free repair from the manufacture.

If the steps above don't work, and you don't want to take the drive to a professional repair shop, you'll need to disassemble the drive and clean the lens.